Check Your Speed and Compare It to Your Plan

If the slowness happens on multiple devices-multiple computers, for example, or your computer and your phone-then it’s almost certainly a network problem, and you’ll have to go to your router. You may just have to reboot the computer, or you may need to perform a malware scan with your preferred antivirus to check that everything is fine.

Does the slowness just happen on one computer, or all your devices? If it’s just one computer, you know the solution probably lies there. Narrowing down where the problem lies will help you fix it. There’s not really anything you can do about this except wait for the people in charge of the website to fix it. If the slowness is just with one website, it’s probably that website’s problem-not your internet’s.

If your speed test confirms your internet is slow, you should try connecting to multiple websites and using multiple devices in your home if your Internet connection is slow. Narrow Down the Problem With Multiple Websites and Devices

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